SMS-Magic2.18.6 - App Store

SMS-Magic Mobile App
SMS-Magic Mobile App brings your CRM-based customer interactions to your smartphone so you can respond to your sales leads and service tickets even when on-the-field. Shrink the sales cycle and keep your customers for life by attending to your leads and post-purchase queries in the micro-moments when decisions are made and preferences shaped. SMS-Magic Mobile App constantly speaks to your CRM to keep you in sync with the context of the conversations across team members and the customer lifecycle.

Use SMS-Magic Mobile App to:
1. Get notified about and respond to incoming leads and customer queries in real-time
2. Converse with your customers and prospects across SMS, WhatsApp, and Messenger using text as well as rich media
3. Identify the context of each customer interaction and assign them to relevant team members
4. Automate standard customer interactions such as status updates, account alerts, or appointment reminders
5. Integrate end-to-end with your CRM - be it Salesforce, Zoho, or others.

Whether you are an existing user of the SMS-Magic Converse web app or not, this mobile app will make your customer interactions more profitable and pleasant. We hope you’ll give it a try.
Please note: If you use SMS-Magic for Salesforce, you need to be on the web app version 1.64 or above to sync with the SMS-Magic Mobile App.
Are you having trouble? Please contact care@sms-magic.com

Who is SMS-Magic:
SMS-Magic is a proven, global messaging platform provider for popular CRM solutions, with over 2,500+ clients across 190 countries, including small, midsize, and enterprise accounts. SMS-Magic has deep experience across various industries in applying conversational engagement to improve marketing, sales, and service performance. Whether you want to bring in more leads, convert them to revenue, or keep those customers happy - SMS-Magic offers the solutions, expertise, and insights you need to drive conversations that convert.

Screen-Magic has offices in Chicago (US), Pune, and Delhi (India) with 180+ employees.

Version History Salesforce MFA login support 2.18.6 Aug 27 Bug fixes and improvements 2.18.5 Aug 25 Bug fixes and improvements 2.18.4 May 27 - Support of notifications for group conversations 2.18.2 May 14 - Salesforce login PKCR support 2.18.1 May 11 Bug fixes and improvements 2.18.0 Apr 6 Bug fixes and improvements 2.17.9 07/25/2025 Bug fixes and improvements 2.17.8 07/04/2025 - Bug fixes and improvements 2.17.7 06/19/2025 • Resolved Salesforce login issue affecting iPad users under certain enterprise security settings. 2.17.6 05/15/2025 Bug fixes and improvements 2.17.5 03/12/2025 1. Salesforce - Support of recordType layouts for CRM actions.
2. Zoho - Support of Canada as data center.
3. Bug fixes and improvements 2.17.4 03/12/2025 1. Salesforce - Support of recordType layouts for CRM actions.
2. Zoho - Support of Canada as data center.
3. Bug fixes and improvements 2.17.3 03/11/2025 1. Support for audio and video recording in a message.
2. Support for template folders
3. Bug fixes and improvements 2.17.2 01/03/2025 Bug fixes and improvements 2.17.1 08/27/2024 1. Support for messaging through RCS channel.
2. Bug fixes and improvements 2.17.0 07/23/2024 Bug fixes and improvements 2.16.3 03/08/2024 Bug fixes and performance improvements 2.16.1 05/19/2023 1. Separate inbox view for salesforce users
2. Optimisation and bug fixes 2.15.1 02/20/2023 1. Support of Salesforce storage for sending MMS
2. Optimisation and bug fixes. 2.14.0 12/27/2022 1. Salesforce users can now access custom inbox filter similar to web app
2. Optimisation and bug fixes. 2.13.0 11/10/2022 - Notification count on app icon.
- Add location in messages.
- Guided walkthrough for new users.
- Optimisation and bug fixes. 2.12.0 05/17/2022 1. Option to download and share media files.
2. CRM Actions - Salesforce
3. Bug fixes and improvements. 2.10.0 12/24/2021 So, how was your Halloween? We hope you had a time full of fun activities and festive gatherings. We got nothing new to update this time so we wanted to use this space to say hi and keep in touch. 2.9.1 11/16/2021 1. Support for url shortening.
2. Now you can pin important conversations at top.
3. Mark read/unread or assign a conversation in bulk.
4. Bug fixes & performance improvement 2.9.0 10/01/2021